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We do not build things and disappear.

Your website and systems monitored, maintained and quietly improved, month after month.

Quietly watched, all month ! Issue spotted at 6:14am Fixed before you opened Updates done security & backups Small changes included, not billed A real person replies in 1 working day
Monitoring, maintenance and a person you can reach
This is for you if...

Sound familiar?

  • You do not want to become your own IT department
  • Past websites or tools slowly decayed because nobody maintained them
  • You would rather pay a modest monthly amount than face surprise fix-it bills
  • You want a named, reachable human when something needs attention

Technology only stays useful if someone looks after it. Websites need updates, automations need tuning, and small problems are cheapest when caught early. Our support plans keep everything we have built for you healthy, secure and improving, without you having to think about any of it.

What you get

Exactly what is included.

Proactive monitoringWe watch your website and systems so problems are spotted and fixed early, often before you notice.
Updates and housekeepingSoftware kept current, backups taken, security maintained. The unglamorous work that prevents disasters.
Small changes includedTweaks to wording, images and details handled as part of the plan, not billed as projects.
A real person to callQuestions answered by someone who knows your business, in plain English, within one working day.
How it works

Simple from start to finish.

We agree the scope

What we are looking after, what is included and how quickly we respond. In writing, in plain English.

We watch and maintain

Monitoring, updates and housekeeping happen in the background on a regular schedule.

We review and improve

Alongside your monthly report, we suggest small improvements so things get better, not just maintained.

Good to know: Support plans start small and scale only with what we actually look after for you. You are never paying for capacity you do not use.

Not sure where to start? Start with the health check.

A fixed-price review of your website and enquiries, with a written plan you can act on. It tells us, and you, exactly what your business needs first.

Book your website health check

Fixed fee. No jargon, no obligation. See pricing.