Ongoing support

We do not build things and disappear.

Your website and systems monitored, maintained and quietly improved, month after month.

This is for you if…

Sound familiar?

  • You do not want to become your own IT department
  • Past websites or tools slowly decayed because nobody maintained them
  • You would rather pay a modest monthly amount than face surprise fix-it bills
  • You want a named, reachable human when something needs attention

Technology only stays useful if someone looks after it. Websites need updates, automations need tuning, and small problems are cheapest when caught early. Our support plans keep everything we have built for you healthy, secure and improving, without you having to think about any of it.

Quietly watched, all monthExample
!Issue spotted at 6:14amFixed before you opened
Updates doneSecurity and backups
Small changesIncluded, not billed
A real personReplies within one working day

Monitoring, maintenance and a person you can reach

What you get

Exactly what is included.

Proactive monitoring

We watch your website and systems so problems are spotted and fixed early, often before you notice.

Updates and housekeeping

Software kept current, backups taken, security maintained. The unglamorous work that prevents disasters.

Small changes included

Tweaks to wording, images and details handled as part of the plan, not billed as projects.

A real person to call

Questions answered by someone who knows your business, in plain English, within one working day.

How it works

Simple from start to finish.

  1. 1

    We agree the scope

    What we are looking after, what is included and how quickly we respond. In writing, in plain English.

  2. 2

    We watch and maintain

    Monitoring, updates and housekeeping happen in the background on a regular schedule.

  3. 3

    We review and improve

    Alongside your monthly report, we suggest small improvements so things get better, not just maintained.

Price

A modest monthly amount. No surprise bills.

Support plans start small and scale only with what we actually look after for you. You are never paying for capacity you do not use. The exact monthly amount is agreed in writing before anything starts.

from£95/month

Agreed in writing · prices exclude VAT

  • Proactive monitoring
  • Updates, backups and security
  • Small changes included
  • A real person within one working day
  • Monthly plain-English report
Discuss your needs

Not sure where to start? Start with the health check.

A fixed-price review of your website and enquiries, with a written plan you can act on. Fixed fee, no jargon, no obligation.